StrivePay
Account deletion

Delete your StrivePay account

Enter the email you sign in with. We’ll email you a link to confirm. You can also delete your account in the StrivePay app under Profile → Delete account.

What happens

  • Your account is closed immediately and you are signed out on every device.
  • You can no longer sign in, receive notifications or start new transactions.
  • Transactions already in progress are completed or refunded.
  • Your profile, contact details and saved devices are removed after review.

What we keep

  • Transaction, payment and ledger records.
  • Identity verification and anti-money-laundering records.

Financial regulations require us to keep these for 5 years after your account closes. They are then deleted. See our privacy policy.

Never share your password or security code with anyone, including StrivePay support.